Frequently Asked Questions for Relationship Counseling in Orlando, FL, CO, SC, & VT

Let’s make sure we’d rock as a team by getting your burning questions answered🤘

If you don’t see your question answered here just fill out the form on the contact page and I’ll get back to you within 3 business days.

Scheduling Appointments

  • This depends if you plan on using insurance or not as there are certain time restraints and limitations depending on your plan and type of therapy.

    SESSIONS USING INSURANCE

    • Individual therapy sessions can be set at a time frame of 30 minutes, 45 minutes, or 55 minutes long.

    SESSIONS PAID OUT OF POCKET / PRIVATE PAY

    You can determine your treatment time more flexibly without insurance determining treatment.

    • You can choose to have a 30 minute, 45 minute, or 55-60 minute session.

    • For people wanting a jumpstart to therapy, I recommend intensive therapy.

      • For intensive therapy, I’m able to extend my availability as late as ending at 7 pm weekdays or offer availability on the weekend usually between 10am-4pm.

    • I offer therapy online via Zoom to folks throughout the states of Colorado, Florida, South Carolina, and Vermont.

    • I can also provide in-home intensive therapy services and retreats to folks near the Orlando, FL area. (Hourly fees will be charged to those outside of a 30 minute radius of 32803.)

  • Availability is FLEXIBLE!

    • My general hours are between 9am-4pm Mon-Thurs.

    • However, for those opting for intensive therapy of at least 90 minutes minimum, I'm happy to extend my availability as late as ending at 7 pm or 10-4pm on weekend hours.

  • I generally don’t schedule sessions on those days due to administrative work, offering an intensive therapy session, attending therapy consultation to keep my skills sharp, or personal life enriching activities. 

    However, sometimes I may flex my workload to offer time on those days depending on my schedule. Please ask for more information if you’re interested in seeking treatment on one of these days.

  • In general, people tend to start sessions at 1x per week. However, depending on time and financial resources as well as motivation for change, you may decide to schedule more or less often.

    To support your decision making, I will follow your lead with your desired frequency comfort level.

Miscellaneous

  • You don’t! & I’m so confident to say that I’m not going to be everyone’s right therapist. I’m happy to provide referrals to other therapists I think could be a better fit if that’s what we decide after your free consultation.

  • Nope! I also love working with individuals and relationships that have more than 2 partners. I help folks work through dating issues, breakups, anxious attachment, premarital counseling, and navigating non monogamy.

    I only see clients age 18 and up.

  • Yes! Online sessions are held through Zoom to ensure your confidentiality. Online therapy allows you to connect from the comfort of your own home (while in your comfort clothes with your favorite fur babies).

    All you need is a stable internet connection, mobile device or laptop, and headphones for privacy. Online therapy is confidential, convenient, and effective.

  • Current and returning clients will have access to secure messaging through their individual portals, which is the ethically preferred method of communication.

    Email, Voicemail, and Text Messages aren’t secure forms of communication, leaving the potential for the contents to be viewed or heard by a third party.

    I respond to inquiries within 24-48 hours during my typical business hours.

Therapy With Your Partner(s)

PARTNERSHIP COUNSELING: Only providing extended sessions at this time which insurance DOES NOT cover.

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See if therapy intensives or CareCredit payment plans are right for you.

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PARTNERSHIP COUNSELING: Only providing extended sessions at this time which insurance DOES NOT cover. 〰️〰️〰️ See if therapy intensives or CareCredit payment plans are right for you. 〰️〰️〰️

  • This is because I use the Psychobiological Approach to Couples Therapy in sessions. PACT uses moment-to-moment reactions of partners to enact change while they face each other in the same room.

    I recommend you each sit in a place where you’re able to be face to face easily (i.e. each in a rolling chair rather than a couch where you twist your bodies).

  • If we find that we're a good fit and you're interested in working together, before we schedule a first session I ask that you watch a workshop about Attachment Dynamics.

    • Then you'll fill out the workshop form with reflection questions.

    • Once I receive each partner's completed workshop forms, then we can schedule a first session.

  • This depends on treatment goals and many other things. At times I do offer individual sessions separate from regular partnered therapy sessions usually for:

    • Accelerated Resolution Therapy to help you get unstuck from unhelpful patterns

    • Collecting more information that I may be unable to get during partnered sessions

    I also refer out to wonderful individual therapists if that is the best option.

  • The first session is a minimum of 4 hours long (with break(s) in between of course).

    At the end of the first session, we’ll work together to determine how long future sessions should be (if future ones are needed). Historically, partners have chosen to continue with longer intensive sessions and schedule as needed rather than weekly therapy.

  • A few things to expect we'll cover: 

    1. Policies and forms you completed and any questions you may have

    2. History of yourselves individually and relationally

    3. Real-time opportunities to practice new ways of how you interact

Insurance and Out-of-Network Benefits

  • I accept insurance for INDIVIDUALS ONLY at this time. Due to only providing intensive therapy for partnerships, I do not bill your insurance.

    Accepted insurance for Colorado & Florida clients:

    • Aetna

    • Anthem / BCBS / Florida Blue

    • United Healthcare / Optum / Oscar

    If your sessions are not covered, you can use CARE CREDIT for any bills of $200 or more to get 6 or 12 months of deferred interest financing for intensive therapy and retreats.

  • If your insurance isn’t listed, you can always try using Thrizer, a platform that helps clients get money back on out-of-network (OON) therapy sessions.

    They allow you to only pay your co-insurance for OON sessions after you meet your deductible.This means you don’t have to pay my full rate upfront, submit a superbill, and wait for the reimbursements.

    1. We will first check to confirm you have out-of-network benefits.

    2. If so, I will use Thrizer so that you are only charged your co-insurance for sessions post-deductible.

    Here's how it works:

    1. Sign up for Thrizer at https://www.thrizer.com/for-clients:

    2. Enter your insurance information. Thrizer will verify if you have out-of-network benefits

    3. Receive an instant benefit breakdown. Thrizer will let you know your deductible and estimated out-of-pocket cost.

    4. I will enter your sessions into the platform and charge your card on file my full session rate.

    5. Thrizer automatically submits the claim and handles any insurance follow-up.

    4. You get reimbursed by insurance!

    Note: Thrizer’s goal is to save you time and money. It's completely optional, and as your therapist I do not benefit in any way from your participation.

  • Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.You have the right to receive a “Good Faith Estimate” explaining how much your medical care will costUnder the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

    You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

    Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

    If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

    Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises

    1. Does my plan cover out-of-network behavioral health services in an outpatient setting? Would it be covered if I had a referral from my primary care doctor?

    2. Do I have a deductible for that?

    3. How much is that deductible? How much of that have I met? And once I do, how much will my plan cover?

    4. Can I, the patient, submit claims electronically? If so, how? If not, what are my options for submitting?

    5. What are the reimbursement rates for CPT codes 90791 (Diagnostic Evaluation), 90834 and 90837 (Individual Therapy) when these services are provided by a licensed master's level therapist such as an LMFT?

  • Keep in mind that you may also have a Health Savings Account (HSA) or Flexible Spending Account (FSA) that can be used towards our appointments as well. HMO’s do not provide reimbursement for out of network, but PPO providers often cover 60-80% of the cost.

GOODNESS OF FIT

WE’D ROCK TOGETHER IF YOU'RE…

(Most of these but not all may apply)

  • Needing a secular therapist

  • You’re ready to discover your heart’s desires, needs, and how to request they get met in your partnerships

  • Disowning your needs, wrecking your relationships, and you want to change that.

  • In an exploratory season of your life and ready to put in the work, even when it means challenging old patterns and beliefs

  • Recently going through a break up or having no luck with dating

  • Considering opening your relationship

  • Needing help navigating non-monogamous dynamics

  • Wanting therapy that creates change, not just insight, and you’re curious about Accelerated Resolution Therapy as a way to change how intense your emotions get

  • An elder emo and love references to your favorite jams, like “therapy is tiring, so is hiding how you feel”

WE’RE NOT READY TO COLLAB IF YOU'RE…

(any one of these may apply)

  • Needing a therapist of a specific faith that provides therapy through that lens

  • Not interested in practicing new strategies outside of session time

  • Wanting a therapist to just agree with and not challenge you

  • Actively suicidal or self-harming.

  • Currently struggling with significant substance use which is negatively impacting your life

  • Not open to self-reflection, new perspectives, or trying new things to better yourself and your relationships

  • Expecting change without putting in the work

  • Wanting a relationship therapist to take your side rather than help you understand your part and expand your perspective

  • Wanting to jump into big relationship changes (like swinging or opening up) as a way to “save” the partnership or without engaging in self and relational growth needed for success

How do I get started?

  • 1. REVIEW ALL THE FAQS

    Don’t forget to check the Goodness of Fit and get the basics covered by looking through the FAQ and Payment information pages. Also get to know me on my About Page.

  • 2. CONTACT ME

    If everything checks out in the previous steps, fill out the contact form here.

  • 3. SIT TIGHT WHILE I REVIEW YOUR CONTACT FORM

    Expect a response in 2-3 business days. I’ll email you to confirm whether we should schedule a consultation.

  • 4. BOOK YOUR FREE VIDEO CONSULTATION

    If I think we could be a good fit and offer a consultation, I’ll email you a link to create a client account and book a 30 minute video telehealth consultation on Zoom through.

    DURING THE CONSULTATION:

    We’ll chat more in depth about what you want out of therapy and how I can help.

    You’ll get any questions you have answered.

    We’ll determine if we’re a good fit to work together and discuss setting up appointments.

  • 5. SCHEDULE THERAPY SESSIONS/INTENSIVE/RETREAT

    Once deciding we’re a good fit for each other, I’ll send you forms to complete. Once this is done, you can self schedule sessions from your client portal.

CONTACT PAIGE BOND